Outlook Level One

Microsoft® Outlook 2010

Course ID: HLT 84595

Course Length: 1 day

Course Objective:
You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

Target Student:
This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information.

Prerequisites:
To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders.

Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives :
Upon successful completion of this course, students will be able to:

  • explore the Outlook interface, send mail, and respond to messages.
  • compose email messages.
  • organize email messages into folders.
  • manage contacts and contact information.
  • schedule appointments.
  • schedule a meeting.
  • manage tasks and notes.

Course Content

Lesson 1: Getting Started with Outlook
Topic 1A: Identify the Components of the Outlook Interface
Topic 1B: Read an Email Message
Topic 1C: Reply to and Forward an Email Message
Topic 1D: Print an Email Message
Topic 1E: Delete an Email Message

Lesson 2: Composing Messages
Topic 2A: Create an Email Message
Topic 2B: Format a Message
Topic 2C: Check Spelling and Grammar
Topic 2D: Attach a File
Topic 2E: Enhance an Email Message
Topic 2F: Send an Email Message

Lesson 3: Organizing Messages
Topic 3A: Manage Email Messages
Topic 3B: Move Email Messages into Folders
Topic 3C: Open and Save an Attachment

Lesson 4: Managing Contacts
Topic 4A: Add a Contact
Topic 4B: Sort and Find Contacts
Topic 4C: Find the Geographical Location of a Contact
Topic 4D: Update Contacts

Lesson 5: Scheduling Appointments
Topic 5A: Explore the Outlook Calendar
Topic 5B: Schedule an Appointment
Topic 5C: Edit Appointments

Lesson 6: Managing Meetings in Outlook
Topic 6A: Schedule a Meeting
Topic 6B: Reply to a Meeting Request
Topic 6C: Track and Update Scheduled Meetings
Topic 6D: Print the Calendar

Lesson 7: Managing Tasks and Notes
Topic 7A: Create a Task
Topic 7B: Edit and Update a Task
Topic 7C: Create a Note
Topic 7D: Edit a Note

Microsoft® Outlook 2013 - Part 1

Course ID: HLT 91043

Course Length: 1 day

Course Description:
In this course, you will explore the Outlook interface and when you are familiar with it, you will use Outlook to manage all aspects of email communications; use the Outlook calendar to manage appointments and meetings; use Outlook's People workspace to manage your contact information; create Tasks and Notes for yourself in Outlook; and customize the Outlook interface to serve your own personal needs. This course is the first in a series of two Microsoft® Office Outlook® 2013 courses. It will provide you with the basic skills you need to start using Outlook 2013 to manage your email communications, calendar events, contact information, tasks, and notes.

Target Student:
This course is designed for any person with a basic understanding of Microsoft Windows who needs to use Microsoft® Office Outlook® 2007 to compose and send email, schedule appointments and meetings, manage contact information and tasks, and use notes. You can also use this course to prepare for the Microsoft Office Specialist (MOS) Certification exams for Microsoft Outlook 2013.

Prerequisites:
The course requires that you are familiar with using personal computers and have used a mouse and keyboard; basic typing skills are recommended. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs; navigate to information stored on the computer; and manage files and folders.

Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives :
Upon successful completion of this course, students will be able to:

  • Perform basic functions in the Outlook 2013 interface.
  • compose email messages.
  • Read and respond to email messages.
  • Manage email messages.
  • Manage your calendar.
  • Manage your contacts.
  • Work with tasks and notes.
  • Customize the Outlook environment.

Course Content

Lesson 1: Getting Started with Outlook 2013
Topic 1A: Navigate the Outlook Interface
Topic 1B: Perform Basic Email Functions
Topic 1C: Use Outlook Help

Lesson 2: Composing Messages
Topic 2A: Create an Email Message
Topic 2B: Check Spelling and Grammar
Topic 2C: Format Message Content
Topic 2D: Attach Files and Items
Topic 2E: Enhance an Email Message
Topic 2F: Manage Automatic Message Content

Lesson 3: Reading and Responding to Messages
Topic 3A: Customize Reading Options
Topic 3B: Work with Attachments
Topic 3C: Manage Your Message Responses

Lesson 4: Managing Your Messages
Topic 4A: Manage Messages Using Tags, Flags, and Commands
Topic 4B: Organize Messages Using Folders

Lesson 5: Managing Your Calendar
Topic 5A: View the Calendar
Topic 5B: Manage Appointments
Topic 5C: Manage Meetings
Topic 5D: Print Your Calendar

Lesson 6: Managing Your Contacts
Topic 6A: Create and Update Contacts
Topic 6B: View and Organize Contacts

Lesson 7: Working With Tasks and Notes
Topic 7A: Manage Tasks
Topic 7B: Manage Notes

Lesson 8: Customizing the Outlook Environment
Topic 8A: Customize the Outlook Interface
Topic 8B: Create and Manage Quick Steps

Appendix A: Microsoft Office Outlook 2013 Exam 77-423
Appendix B: Microsoft Outlook 2013 Common Keyboard Shortcuts