A+ Certification

Course ID: 93003

Course Length: 5 days/80 hours

Course Description:
If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA® A+® Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.

Course Objective:
Learn the basic skills in installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, diagnosing, and performing preventative maintenance of basic personal computer hardware and operating systems. Network connections and technologies as well as security will also be introduced.

Target Student:
The target student is anyone with basic computer user skills who is interested in obtaining a job as an IT professional or PC technician. Possible job environments include mobile or corporate settings with a high level of face-to face client interaction, remote-based work environments where client interaction, client training, operating systems, and connectivity issues are emphasized, or settings with limited customer interaction where hardware activities are emphasized. In addition, this course will help prepare students to achieve a CompTIA A+ Certification and is the basis for CompTIA Network+ and CompTIA Security+.

Students taking this computer training course as a beginner or career-changer should have the following skills: End-user skills with Windows-based personal computers, including the ability to: Start up and shut down the computer. Log on to a computer and computer network. Run programs. Move, copy, delete, and rename files in Windows Explorer. Browse and search for information on the Internet. Basic knowledge of computing concepts, including: The difference between hardware and software. The functions of software components, such as the operating system, applications, and file systems. The function of a computer network.

Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Hardware Requirements:
Hyperlearning Technologies will provide all hardware for in-class training. Students should have a minimal computer capable of running Windows XP, to run student computer-based training aids and study materials at home or work.

Performance-Based Objectives :
Upon successful completion of this course, students will be able to:

  • Identify the basic components and functions of an operating system.
  • Identify and configure operating systems
  • Configure mobile computing devices.
  • Implement concepts and techniques used to secure computing devices and environments
  • Troubleshoot hardware components.
  • Troubleshoot system-wide issues.

Course Content

Lesson 1: Operating System Fundamentals
Topic 1A: Personal Computer Operating Systems
Topic 1B: Windows Control Panel Utilities
Topic 1C: Command Line Tools
Topic 1D: Windows Security Settings
Topic 1E: Windows Operating Sysrtem Tools

Lesson 2: Installing and Configuring Operating Systems
Topic 2A: Implement Virtualization
Topic 2B: Install Microsoft Windows
Topic 2C: Windows Upgrades
Topic 2D: Windows Optimization and Preventative Maintenance

Lesson 3: Set Up and Configure Networks
Topic 3A: Set Up and Configure Windows Networking
Topic 3B: SOHO Network Security

Lesson 4: Mobile Computing
Topic 4A: Mobile Device Technologies
Topic 4B: Configure Mobile Devices

Lesson 5: Security
Topic 5A: Security Fundamentals
Topic 5B: Security Threats and Vulnerabilities
Topic 5C: Security Protection Measures
Topic 5D: Workstation Security

Lesson 6: Troubleshooting Hardware Components
Topic 6A: Troubleshooting Theory
Topic 6B: Troubleshoot Video and Display Devices
Topic 6C: Troubleshoot Hard Drives and RAID Arrays
Topic 6D: Troubleshoot Common Security Issues

Mapping Course Content to CompTIA® A+® Exam 220-802

Appendix B: CompTIA A+ Acronyms

Appendix C: A Brief History of Personal Computers