Implement Manage Windows 10

Implement & Manage Windows 10

Course ID: HLT 20697-1

Course Length: 5 days

Course Description:
This five-day instructor-led course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. These skills include learning how to install and customize Windows 10 operating systems and apps, and configure local and remote network connectivity and storage. Students will also learn how to configure data security, device security, and network security, and maintain, update, and recover Windows 10.

Target Student:
This course is intended for IT Professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. Students who seek certification in the 70-697 Windows 10 Configuring exam will also benefit from this course. This course is also intended to provide skills for Enterprise Desktop/Device Support Technicians (EDSTs) who provide Tier 2 support to users who run Windows 10 desktops and devices within a Windows domain environment in medium to large enterprise organizations.

Before attending this course, students must have:

  • At least two years of experience in the IT field.
  • Knowledge of networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Knowledge of Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
  • Understanding of Windows Server 2008 R2 or Windows Server 2012 fundamentals.
  • Understanding of Microsoft Windows Client essentials; for example, working knowledge of Windows 7, Windows 8 and/or Windows 10.
  • Basic understanding of Windows PowerShell syntax.

Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives :
Upon successful completion of this course, students will be able to:

  • Describe the important new features of Windows 10.
  • Install Windows 10.
  • Configure a device running Windows 10.
  • Configure network connectivity for a Windows 10 device.
  • Manage storage in Windows 10.
  • Manage files and printers.
  • Manage apps.
  • Manage data security.
  • Manage device security.
  • Implement Windows 10 features to improve network security.
  • Monitor and update Windows 10 devices.
  • Restore files, roll back drivers, and recover Windows 10 devices.

Course Content

Module 1: Overview of Windows 10
This module introduces the Windows 10 operating system. It describes the new features in Windows 10, and the important changes since Windows 8.1. It describes the use, navigation, and customization of the new, enhanced user interface. This module also mentions the features of Windows 10 that make it beneficial for organizations of different sizes.
Topic 1A: Introducing Windows 10
Topic 1B: Navigating the User Interface
Lab : Navigating and Customizing the User Interface

Module 2: Installing Windows 10
This module introduces the different editions of Windows 10, and the differences between them. It describes the requirements and available options for installing Windows 10 on a device. It also provides instructions on installing Windows 10 and upgrading to it. This module discusses points to consider when deciding between an upgrade or migration to Windows 10, and the supported upgrade paths from older versions of the Windows operating system.
Topic 2A: Installing Windows 10
Topic 2B: Upgrading to Windows 10
Lab : Installing Windows 10

Module 3: Configuring Your Device
This module explains how to configure Windows 10 by using tools such as the Settings app, Control Panel, Windows PowerShell, Remote Server Administration Tools (RSAT) and Group Policy Objects (GPOs). It describes the different types of user accounts, and the benefits of using a Microsoft account. This module also describes Microsoft OneDrive, and how it integrates with Windows 10.
Topic 3A: Overview of Tools Used to Configure Windows 10
Topic 3B: Common Configuration Options
Topic 3C: Managing User Accounts
Topic 3D: Using OneDrive
Lab : Synchronizing Settings with OneDrive

Module 4: Configuring Network Connectivity
This module explains the use of tools such as the Settings app, Network and Sharing Center, and Windows PowerShell to configure network settings. It describes the differences between IPv4 and IPv6 settings, and the benefits of IPv6. It also describes name resolution and provides an overview of the Domain Name System (DNS) service. This module describes the configuration of wireless connectivity in Windows 10, and explains remote access methods available in Windows 10, such as Virtual Private Networks (VPNs), DirectAccess, and Remote Desktop.
Topic 4A: Configuring IP Network Connectivity
Topic 4B: Implementing Name Resolution
Topic 4C: Implementing Wireless Network Connectivity
Topic 4D: Overview of Remote Access
Lab : Configuring Network Connectivity

Module 5: Managing Storage
This module explains the underlying computer imaging architecture of Windows AIK 2.0, which can be used to create and deploy a custom Windows 7 desktop image.
Topic 5A: Overview of Storage Options
Topic 5B: Managing Disks, Partitions, and Volumes
Topic 5C: Maintaining Disks and Volumes
Topic 5D: Managing Storage Spaces
Lab : Managing Storage

Module 6: Managing Files and Printers
This module provides an overview of the file systems supported by Windows 10. It explains how to configure file permissions, the effect of file permissions, how explicit and inherited permissions work, and how to include user and device claims in access permissions. This module also explains how to share folders, the tools to use for sharing a folder, and the effective permissions when a user tries to access data in a shared folder that is protected by file permissions. The last lesson in the module describes how to add and share a printer, and how to manage client and server side printing.
Topic 6A: Overview of File Systems
Topic 6B: Configuring and Managing File Access
Topic 6C: Configuring and Managing Shared Folders
Topic 6D: Work Folders
Topic 6E: Managing Printers
Lab : Configuring and Managing Permissions and Shares
Lab : Configuring and Using Work Folders
Lab : Installing and Managing a Printer

Module 7: Managing Apps in Windows 10
This module describes how to install and configure both desktop apps and Windows Store apps in Windows 10. It explains how to install apps manually and automatically, and how to use Microsoft Systems Center Configuration Manager and Microsoft Intune to deploy apps. It describes the Windows Store, and how to manage access to it. This module also describes the Internet Explorer 11 and Edge browsers, and explains how to configure and manage both.
Topic 7A: Overview of Providing Apps to Users
Topic 7B: The Windows Store
Topic 7C: Web Browsers
Lab : Installing and Updating Apps from the Windows Store
Lab : Configuring Windows 10 Web Browsers

Module 8: Managing Data Security
This module explains how the technologies available with Windows 10 work together to protect against data-related security threats. It provides an overview of these threats, and discusses possible mitigations and best practices for dealing with them. It describes defense-in-depth and Encrypting File System (EFS), and their usage in countering security threats. This module also describes how to configure, administer, and monitor BitLocker.
Topic 8A: Overview of Data-Related Security Threats
Topic 8B: Securing Data with EFS
Topic 8C: Implementing and Managing BitLocker
Lab : Managing Data Security

Module 9: Managing Device Security
This module explains how to mitigate security threats with the use of Security Compliance Manager, Enhanced Mitigation Experience Toolkit, and security settings in GPOs. It also describes User Account Control (UAC), and how to configure it.
Topic 9A: Using Security Settings to Mitigate Threats
Topic 9B: Configuring UAC
Lab : Managing Device Security

Module 10: Managing Network Security
This module describes common network-related security threats, and describes options to mitigate them. It describes Windows Firewall, IPsec connection security rules, and Windows Defender, and how to configure these tools to manage network security.
Topic 10A: Overview of Network-Related Security Threats
Topic 10B: Windows Firewall
Topic 10C: Connection Security Rules
Topic 10D: Windows Defender
Lab : Managing Network Security

Module 11: Maintaining Windows 10
This module describes Windows Update, and Windows Update for Business, and how to configure settings for updates. It describes how to use Windows Server Update Services (WSUS), Configuration Manager, or Intune to distribute updates within organizations. This module also explains how to use the Action Center, Event Viewer, and Performance Monitor in Windows 10.
Topic 11A: Updating Windows
Topic 11B: Monitoring Windows 10
Topic 11C: Optimizing Performance
Lab : Maintaining Windows 10

Module 12: Troubleshooting and Recovery
This module describes Windows Update, and Windows Update for Business, and how to configure settings for updates. It describes how to use Windows Server Update Services (WSUS), Configuration Manager, or Intune to distribute updates within organizations. This module also explains how to use the Action Center, Event Viewer, and Performance Monitor in Windows 10.
Topic 12A: Managing Devices and Drivers
Topic 12B: Recovering Files
Topic 12C: Recovering Devices
Lab : Troubleshooting and Recovery