Monitoring and Operating a Private Cloud with System Center 2012

Course ID: HLT 10750

Course Length: 5 days

Course Description:
This course describes how to monitor and operate a private cloud with Microsoft System Center 2012. This course focuses on how to manage and administer the private cloud, and it describes how you can monitor key infrastructure elements and applications that run within the private cloud. It does not discuss planning and implementation, which is covered in 10751A: Configuring and Deploying a Private Cloud with System Center 2012.

Target Student:
The primary audience for this course is administrators who create service requests. The secondary audience includes datacenter administrators - who are responsible for providing provisioning for applications including configuring and deploying those applications - application/service business owners, and administrators who implement service requests.

Prerequisites:
To ensure your success, we recommend:

  • Windows Server 2008 R2 experience
  • Active Directory Domain Services (AD DS) knowledge
  • Networking experience
  • Working knowledge of previous versions of System Center products
  • Knowledge of configuration of Microsoft SharePoint
  • Hyper-V knowledge
  • Knowledge of data center management processes
  • Storage Area Network (SAN) Knowledge

Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives :
Upon successful completion of this course, students will be able to:

  • Describe the private cloud infrastructure.
  • Configure and optimize business unit clouds.
  • Deploy cloud services.
  • Monitor private cloud services.
  • Configure application performance monitoring.
  • Operate and extend service management in the private cloud.
  • Automate incident creation, remediation, and change requests.
  • Implement problem management in the private cloud.
  • Automate Self-Service provisioning.
  • Protect the resources in the private cloud by using Data Protection Manager.
  • Configure compliance in the private cloud.
  • Configure SLAs, dashboards, and widgets.

Course Content

Module 1: Introduction to the Private Cloud
Topic 1A: Overview of the Cloud Computing Model
Topic 1B: Requirements for the Private Cloud
Topic 1C: Operating a Private Cloud Infrastructure with System Center
Topic 1D: Maintaining the Health of the Private Cloud
Topic 1E: Integrating System Center Components
Topic 1F: Verifying the Compliance of the Private Cloud Infrastructure
Lab : Verifying the Private Cloud Infrastructure
Lab : Verifying the Compliance of the Private Cloud Infrastructure

Module 2: Configuring and Optimizing Business Unit Clouds
Topic 2A: Overview of System Center Virtual Machine Manager
Topic 2B: Managing a Virtual Environment with Virtual Machine Manager
Topic 2C: Creating Business Unit Clouds
Lab : Configuring and Optimizing Business Unit Clouds

Module 3: Deploying Cloud Services
Topic 3A: Overview of Service Templates
Topic 3B: VMM Profiles
Topic 3C: Web Deploy Packages
Topic 3D: Overview of Server App-V
Topic 3E: Data-Tier Application Packages
Lab : Importing and Deploying the Stock Trader Application

Module 4: Monitoring Private Cloud Services
Topic 4A: Overview of System Center Operations Manager
Topic 4B: Agent Deployment in Operations Manager
Topic 4C: Configuring Custom Monitoring
Topic 4D: Monitoring the Network Infrastructure
Topic 4E: Monitoring Distributed Applications
Lab : Monitoring Private Cloud Services

Module 5: Configuring Application Performance Monitoring
Topic 5A: Application Performance Monitoring
Topic 5B: Advanced Monitoring in Application Performance Monitoring
Topic 5C: Viewing Application Performance in Operations Manager
Lab : Configuring Application Performance Monitoring

Module 6: Operating and Extending Service Management in the Private Cloud
Topic 6A: Overview of Service Manager
Topic 6B: Configuring Security and User Roles
Topic 6C: Configuring Work Items
Topic 6D: Configuring Incident Queues
Topic 6E: Configuring Service Offerings
Lab : Operating and Extending Service Management in the Cloud

Module 7: Automatic Incident Creation, Remediation, and Change Requests
Topic 7A: Overview of System Center Orchestrator 2012
Topic 7B: Integrating Orchestrator with Operations Manager and Service Manager
Lab : Automating Incident Creation, Remediation, and Change Requests

Module 8: Problem Management in the Private Cloud
Topic 8A: Overview of Problem Management
Topic 8B: Creating Custom Rules
Lab : Automating Problem Management in the Private Cloud

Module 9: Automating Self-Service Provisioning
Topic 9A: Installing and Configuring the System Center Cloud Services Process Pack
Topic 9B: Cloud Services Configuration Items
Topic 9C: Cloud Services Request Items
Lab : Automating Self-Service Provisioning

Module 10: Private Cloud Protection and Recovery
Topic 10A: Protecting Data in the Private Cloud
Topic 10B: Recovering Data in the Private Cloud
Lab : Private Cloud Protection and Recovery

Module 11: Configuring Compliance in the Private Cloud
Topic 11A: Overview of the Process Pack for IT GRC
Topic 11B: Installing and Configuring the Process Pack for IT GRC
Topic 11C: Implementing an IT GRC Control Management Program
Topic 11D: Maintaining Compliance through VMM Security Baselines and System Center Advisor
Lab : Configuring Compliance in the Private Cloud

Module 12: Configuring SLAs, Dashboards, and Widgets
Topic 12A: Service Level Tracking
Topic 12B: Configuring and Deploying Widgets and Dashboards
Topic 12C: Publishing Real-Time State with Microsoft Visio Snap-in
Topic 12D: Using Excel and SSRS to View Data
Topic 12E: Overview of PerformancePoint
Lab : Configuring SLAs, Dashboards, and Widgets