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Outlook Level Two

Microsoft® Office 2007

Course ID: HLT 84897

Course Length: 1 day

Course Description:
If you have been using Microsoft® Office Outlook® 2007 as a communications tool, then you know how to send a mail message; schedule appointments and meetings; and create contacts, tasks, and notes. This course is the second in a series of three Microsoft Office Outlook 2007 courses. In this course, you will customize your Outlook environment, Calendar, mail, folders, and also track, share, assign, and quickly locate various Outlook items.

Target Student:
This course is designed for experienced Outlook users who need to customize their environment, Calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items.

Prerequisites:
To ensure your success, we recommend you first have equivalent knowledge:

Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives :
After completing this course, students will know how to manage their inboxes, calendars, and task lists, as well as create visually appealing messages, schedule meetings, and move information from one Outlook component to another. Specifically, they will be able to:

  • customize the Calendar by setting various Calendar options.
  • customize message options.
  • track work activities using the Journal.
  • assign and track tasks.
  • share folder information.
  • customize the Outlook environment.
  • locate Outlook items.
  • work with public folders.

Course Content

Lesson 1: Setting Calendar Options
Topic 1A: Set Work Days and Times
Topic 1B: Display an Additional Time Zone
Topic 1C: Set Availability Options

Lesson 2: Customizing Message Options
Topic 2A: Modify Message Settings
Topic 2B: Modify Delivery Options
Topic 2C: Change the Message Format
Topic 2D: Notify Others that You Will Be Out of the Office
Topic 2E: Create a Distribution List
Topic 2F: Insert a Hyperlink

Lesson 3: Tracking Work Activities Using the Journal
Topic 3A: Automatically Record a Journal Entry
Topic 3B: Manually Record a Journal Entry
Topic 3C: Modify a Journal Entry

Lesson 4: Managing Tasks
Topic 4A: Assign a Task
Topic 4B: Reply to a Task Request
Topic 4C: Send a Task Update
Topic 4D: Track Assigned Tasks

Lesson 5:Sharing Folder Information
Topic 5A: Specify Folder Permissions
Topic 5B: Delegate Access to Folders
Topic 5C: Access Another User's Folder
Topic 5D: Send Calendar Information in an Email Message

Lesson 6: Customizing the Outlook Environment
Topic 6A: Customize the Toolbar
Topic 6B: Create a New Toolbar
Topic 6C: Customize the Menu Bar
Topic 6D: Customize the Quick Access Toolbar
Topic 6E: Customize the To-Do Bar
Topic 6F: Create a Folder Home Page

Lesson 7: Locating Outlook Items
Topic 7A: Sort Messages Using Multiple Criteria
Topic 7B: Find Messages
Topic 7C: Find Outlook Items Using Multiple Criteria
Topic 7D: Filter Messages
Topic 7E: Organize Messages
Topic 7F: Manage Junk Email

Lesson 8: Working with Public Folders
Topic 8A: Create a Public Folder
Topic 8B: Add Users to a Public Folder
Topic 8C: Post Information in a Public Folder
Topic 8D: Send an Email Message to a Public Folder

Microsoft® Office 2010

Course ID: HLT 84596

Course Length: 1 day

Course Objective:
You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items.

Target Student:
This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items.

Prerequisites:
Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders. Before taking this course, it is recommended that students possess equivalent knowledge of Microsoft Office Outlook 2010: Level 1, and a choice of operating systems. Prerequisite courses include:

Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Performance-Based Objectives :
Upon successful completion of this course, students will be able to:

  • customize message settings.
  • organize and locate Outlook messages.
  • set calendar options.
  • track activities using the Journal.
  • assign and track tasks.
  • share folder information.
  • customize the Outlook environme

Course Content

Lesson 1: Customizing Message Options
Topic 1A: Modify Message Settings
Topic 1B: Modify Delivery Options
Topic 1C: Change the Message Format
Topic 1D: Set the Out of the Office Notification
Topic 1E: Create a Contact Group
Topic 1F: Insert a Hyperlink
Topic 1G: Create Quick Steps

Lesson 2: Organizing and Locating Messages
Topic 2A: Sort Messages Using Multiple Criteria
Topic 2B: Find Messages Using Instant Search
Topic 2C: Find Messages Using Multiple Criteria
Topic 2D: Filter Messages
Topic 2E: Organize Messages
Topic 2F: Manage Junk Email

Lesson 3: Setting Calendar Options
Topic 3A: Set Workdays and Time
Topic 3B: Display an Additional Time Zone
Topic 3C: Set Availability Options
Topic 3D: Create Calendar Groups
Topic 3E: Manage Automatic Meeting Responses

Lesson 4: Tracking Activities Using the Journal
Topic 4A: Record a Journal Entry Automatically
Topic 4B: Record a Journal Entry Manually
Topic 4C: Modify a Journal Entry

Lesson 5: Managing Tasks
Topic 5A: Assign a Task
Topic 5B: Reply to a Task Request
Topic 5C: Send a Task Update
Topic 5D: Track Assigned Tasks

Lesson 6: Sharing Folder Information
Topic 6A: Specify Folder Permissions
Topic 6B: Access Another User's Folder
Topic 6C: Send Calendar Information in an Email Message
Topic 6D: Delegate Folder Access to Users

Lesson 7: Customizing the Outlook Environment
Topic 7A: Customize the Ribbon and Quick Access Toolbar
Topic 7B: Customize the To-Do Bar
Topic 7C: Create a Folder Home Page