MOC On-Demand FAQs

MOC On-Demand FAQs

MOC On-Demand puts you in control of your learning experience, and it’s only available through certified Microsoft Learning Partners like HyperLearning Technologies.

Contact us to learn more.

MOC On-Demand Frequently Asked Questions

  1. What is the MOC On-Demand product Microsoft introduced?

    Microsoft introduced a new on-demand training product available through its partners. The MOC On-Demand product is a self-paced online training experience that includes video, hands-on labs, exercises, text and knowledge checks. You experience all of this through an on-demand course player streamed to your device.

  2. What is the official name of this new On-Demand training product?

    Microsoft Official Courses On-Demand (MOC On-Demand)

  3. When is MOC On-Demand available?

    MOC On-Demand has been available for purchase since January 12, 2016.

  4. Who is the target audience for MOC On-Demand?

    The target audiences are IT Professionals and Developers looking to train on Microsoft technologies who cannot take time away from work and/or prefer to learn at their own pace.

  5. What is the course structure of MOC On-Demand?

    Each MOC On-Demand course is made up of self-paced video modules that map to the MOC flow, 3 to 8 minutes in length each, with short knowledge check assessments at the end of each module. Upon course completion a longer Course Assessment gauges’ student knowledge retention.

  6. How is MOC On-Demand sold, by course or by module?

    MOC On-Demand is sold only as a complete course.

  7. Does the HyperLearning host the video content? Can they?

    MOC On-Demand is a Microsoft-hosted product that is streamed through the learner dashboard to the end-user; HyperLearning cannot host the video content.

  8. What about labs?

    Hands-on, Microsoft-hosted labs are included with MOC On-Demand product.

  9. Is print MOC or dMOC (digital MOC) included with MOC On-Demand?

    No. MOC On-Demand grants 90 days of course access from the time of code redemption. A package set that includes the associated dMOC is available for purchase from HyperLearning.

  10. Who is presenting the material in MOC On-Demand videos? Where does the content come from?

    The individual(s) in the MOC On-Demand videos are official Microsoft representatives presenting content that aligns with the MOC version of the course. The content presented is authored by MCTs and Microsoft subject matter experts.

  11. How long is each course?

    Each MOC On-Demand title is 30 to 40 hours of training content, including Microsoft hands-on labs.

  12. Can HyperLearning sell a student the "Packaged Set" without delivering the instructor-led training to the student who purchased the "Packaged Set"?

    Yes, the MOC On-Demand Program requirements allow for the sale of a MOC & MOC On-Demand "Packaged Set" to one individual student. Packaged Set assets cannot be split apart or distributed/sold/shared amongst multiple students.

  13. Will the videos contain subtitles?

    All MOC On-Demand courses will have English subtitles.

  14. How long will clients have access to an online course?

    MOC On-Demand access codes allow for 90 days of course access from the time of code redemption.

  15. What content is delivered in a MOC On-Demand course?

    The on-demand training product is structured similarly to MOC, with similar pacing and objectives covered within a course. Course titles available and course names will also mirror MOC. The objective of MOC On- Demand is to provide you with the in-depth skills necessary to fully utilize Microsoft technologies.

  16. Will Microsoft sell MOC On-Demand directly to customers or students?

    No. Microsoft has no plans to sell MOC On-Demand product directly to customers. Microsoft currently makes video training content available to customers through MVA, and will not put MOC On-Demand content on MVA.

  17. Can MOC On-Demand be sold as a subscription?

    At launch, MOC On-Demand will be sold or bought one course at a time, the option most customers and students have requested, with no subscription model.

  18. Will a student be Microsoft certified after completing a MOC On-Demand course and passing the last knowledge check?

    No. The knowledge checks are an excellent way to ensure the student has learned the material, but they are not certification exams. The student will still have to take and pass a Microsoft Certification exam to be certified.

  19. Will the student be provided a certificate of completion?

    No, not at this time.

  20. Is it possible to track course progress and completion?

    Yes, in the student training dashboard, a student can track their individual course progress at a module level by clicking on the "View course progress" icon. The Course Progress page shows a green checkmark to indicate the completion of each module and the % (percent) complete is shown also. The student has the ability to print and download their course progress at any time.

  21. Why is Microsoft producing MOC On-Demand courses?

    Microsoft’s goal is to ensure customers have the skills they need to maximize use of Microsoft technologies. Microsoft is making MOC On-Demand training available to serve the needs of customers and students who prefer to learn at their own pace, when and where they choose. Microsoft is making MOC On-Demand courses available through Learning Partners like HyperLearning so they can better serve the your needs.

  22. How will MOC On-Demand content differ from unofficial video content available elsewhere?

    There’s no better source for content than the people who wrote the software. MOC On-Demand is official Microsoft content authored, presented and produced by Microsoft approved persons. MOC On-Demand also includes Microsoft-hosted hands-on labs.

  23. Is Microsoft phasing out ILT?

    Microsoft is not phasing out ILT. MOC On-Demand courses can blend classroom and on-demand training.

  24. Can HyperLearning purchase a MOC On-Demand course and use it for an in-person audience?

    No. MOC On-Demand is only sold on a per-student basis. It cannot be used for any other use than a single student streaming the content for their personal consumption.

  25. What are the titles for MOC On-Demand and when will they release?

    The intent is to synchronize title structure and release dates across MOC, MOC On-Demand courses and exams. The course library is quickly expanding with both back titles and new titles, syncing to new MOC releases. Check with HyperLearning for available titles in addition to those listed.

  26. Will Microsoft produce new MOC On-Demand courses that share titles with MOC courses released in market?

    Yes. Future MOC On-Demand courses will align with future MOC releases, as well as popular backlisted titles.

  27. How does a customer get the MOC On-Demand product and use it?

    Once a HyperLearning purchases a MOC On-Demand course, HyperLearning will provide the student with an access code (the same process as with Digital MOC). Students will then access the MOC On-Demand from a learning dashboard that lists customer course purchases.

  28. Are there limitations to selling or distributing MOC On-Demand if the order is placed on a weekend or holiday?

    No. Once a code is purchased and distributed, it can be redeemed by a student at any time, holiday or weekend, within 6 months; for 90-day access to the course.

  29. How quickly is a code redeemed?

    Course activation by code occurs almost instantly without delay.

  30. What will Microsoft do with the customer names associated with the MOC On-Demand courses sold by HyperLearning?

    Microsoft will follow the same customer privacy policies with customer information it receives from customer utilization of digital MOC. Microsoft considers the customers HyperLearning sells to as their customers. Microsoft will not disclose this customer information. If Microsoft does not already have a direct relationship with these customers, Microsoft will not market directly to these customers.

  31. Can IT managers track their employees’ progress with MOC On-Demand?

    This and other enterprise functions will be integrated after the January 12, 2016 launch date.

  32. Will HyperLearning have access to customer MOC On-Demand course progress data?

    This functionality is not available in the first version of this product. LMS compatibility is a capability Microsoft is exploring for the next version of this product.

  33. If a customer has an issue with a MOC On-Demand course, who should they contact?

    The customer should contact HyperLearning if the online Help and Support are sufficient to resolve the issue.

  34. What if a student is unhappy with the MOC On-Demand course? What’s the refund policy?

    MOC On-Demand has a no-return policy. Microsoft will consider exceptions on a case by case basis as escalated by HyperLearning through the local RSC or Microsoft contact.

  35. What are the recommended system requirements for MOC On-Demand?

    In the first release, recommended system requirements include:

    1. Operating System: Windows 10
    2. Browsers: Current version of Internet Explorer, Microsoft Edge, Google Chrome or Firefox®
    3. Screen Resolution: 1280 x 1024 or higher
    4. Internet Access:
      • Broadband Internet connection (more than 256 kilobytes per second per user network bandwidth)
      • Either an Active X control must be installed (requires local administrator permissions), or IE 11 or later
      • For some corporate firewalls, a proxy client (such as TMG Client) may be required
  36. What are the minimum system requirements for MOC On-Demand?

    In the first release, minimum system requirements include:

    1. Operating System: Windows 7 or later
    2. Browsers: Internet Explorer 9 or later, Google Chrome 25.0.1364.172 or later, Firefox® 19.0.1 or later
    3. Internet Access:
      • Broadband Internet connection (more than 256 kilobytes per second per user network bandwidth)
      • Either an Active X control must be installed (requires local administrator permissions), or IE 11 or later
      • For some corporate firewalls, a proxy client (such as TMG Client) may be required

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