Course ID: IT-169

Course Length: 6 half days / 26 hours

Course Description:
In this course, you will identify PC components, work with files and folders, and conduct basic software installations. This course will provide you with the fundamental skills and concepts required to maintain, support, and work efficiently with personal computers. In addition, you will acquire the essential skills and information you need to set up, configure, maintain, troubleshoot and perform preventative maintenance of the hardware and software components of a basic personal computer workstation and basic wireless devices. You will also implement basic security measures and implement basic computer and user support practices.

Course Objective:
Upon successful completion of this course, you will be able to safely set up a basic workstation, including installing basic hardware and software and establishing basic network connectivity; identify and correct compatibility issues; identify and prevent basic security risks; and practice basic support techniques on computing devices.

Target Student:
This course is an introductory course designed for students who are considering a career in information technology.

There are no prerequisites for this course.

Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities.

Hardware Requirements:
Hyperlearning Technologies will provide all hardware for in-class training. Students should have a minimal computer capable of running Windows 7, to run student computer-based training aids and study materials at home or work.

Performance-Based Objectives :
Upon successful completion of this course, students will be able to:

  • Identify harware commonly found in or attached to computing devices
  • Identify software commonly installed on computing devices
  • Set up a basic work station
  • Configure network access
  • Work with files, folders, and applications
  • Configure and use wireless devices
  • Secure computing devices
  • Support computers and users

Course Content

Lesson 1: Identifying Computer Hardware
Topic 1A: Identify Types of Computing Devices
Topic 1B: Identify Internal Computer Components
Topic 1C: Common Computer Connector Types
Topic 1D: Identify Common Peripheral Devices

Lesson 2: Indentifying Computer Software
Topic 2A: Compare Functions and Features of Common Operationg Systems
Topic 2B: Identify Application Software

Lesson 3: Setting Up a Basic Workstation
Topic 3A: Connect Hardware
Topic 3B: Install and Configure Operating Systems
Topic 3C: Install and Configure Applications
Topic 3D: Configure Accessibility Options

Lesson 4: Configuring Network Access
Topic 4A: Network Connection Types
Topic 4B: Install adn Configure a SOHO Router
Topic 4C: Network and Alternative Technologies
Topic 4D: Sharing and Storage Methods

Lesson 5: Working with Files, Folders, and Applications
Topic 5A: Create Files
Topic 5B: Navigate a File Structure
Topic 5C: Manage Files and Folders
Topic 5D: Compress and Extract Files
Topic 5E: Create Screen Captures

Lesson 6: Configuring and Using Wireless Devices
Topic 6A: Configure Wireless Devices
Topic 6B: Use Wireless Devices

Lesson 7: Securing Computing Devices
Topic 7A: Identify Security Threats
Topic 7B: Apply Security Best Practices
Topic 7C: Perform Secure Web Browsing

Lesson 8: Supporting Computers and Users
Topic 8A: Environmental and Safety Concepts
Topic 8B: Back Up and Restore Data
Topic 8C: Manage Software
Topic 8D: Implement Basic Support Measures

Mapping Course Content to CompTIA® IT Fundamentals® Exam FC0-U51 Certification Exam